Terms & Conditions

Effective Date: July 26, 2026

Welcome to Hamdan Store (“Hamdan Store”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of https://hamdan-store.com/ and the services provided through our website.

By accessing, browsing, or placing an order on our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. Eligibility

By using Hamdan Store, you confirm that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
• The information you provide is accurate, complete, and up to date.
• You are legally capable of entering into a binding agreement.

2. Products & Availability

Hamdan Store offers groceries, beverages, household essentials, and other daily-use products.

• All products are subject to availability.
• We reserve the right to discontinue or limit the quantity of any product without prior notice.
• Product images are for illustration purposes only. Actual packaging or appearance may vary due to manufacturer updates.

3. Pricing

We strive to ensure that all prices displayed on our website are accurate.

However:

• Prices may change without prior notice.
• Promotional offers are available for a limited time only.
• In the event of a pricing error, we reserve the right to cancel or refuse the affected order after notifying you.

4. Orders

When you place an order:

• You agree that all information provided is accurate.
• An order confirmation does not guarantee acceptance of the order.
• We reserve the right to reject or cancel any order due to product availability, pricing errors, suspected fraud, or other legitimate reasons.

If your order is cancelled after payment has been received, any eligible refund will be processed in accordance with our Refund Policy.

5. Payment

We accept the payment methods displayed during checkout.

Your payment information is processed securely through authorised payment providers. Hamdan Store does not store sensitive payment details such as complete card numbers or security codes.

6. Delivery

We aim to deliver orders within:

3–4 business days

Delivery times are estimates and may vary due to:

• Public holidays
• Weather conditions
• Courier delays
• High order volumes
• Delivery location

Customers are responsible for providing accurate delivery information. Hamdan Store is not responsible for delays or failed deliveries resulting from incorrect addresses or contact details.

7. Returns & Refunds

Customer satisfaction is important to us.

If you receive:

• Incorrect products
• Damaged items
• Expired products
• Missing items

Please contact our customer support as soon as possible after receiving your order.

For hygiene and food safety reasons, we may not accept returns of opened, used, or perishable food items unless the product is defective or delivered in error.

Approved refunds will be processed using the original payment method where applicable.

8. User Accounts

If you create an account, you are responsible for:

• Keeping your login credentials confidential.
• Restricting access to your account.
• All activities that occur under your account.

Notify us immediately if you suspect any unauthorised use of your account.

9. Acceptable Use

You agree not to:

• Use the website for any unlawful purpose.
• Attempt to gain unauthorised access to our systems.
• Upload harmful software or malicious code.
• Interfere with the operation or security of the website.
• Use false information when placing orders.

Violation of these terms may result in suspension or termination of your account.

10. Intellectual Property

All content available on Hamdan Store, including but not limited to:

• Logo
• Website design
• Graphics
• Product listings
• Images
• Text
• Icons

is owned by or licensed to Hamdan Store and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Hamdan Store shall not be liable for:

• Indirect or consequential damages.
• Loss of profits or business opportunities.
• Delays caused by third-party courier services.
• Service interruptions due to maintenance, technical failures, or events beyond our reasonable control.

Our total liability shall not exceed the amount paid for the relevant order giving rise to the claim.

12. Privacy

Your use of Hamdan Store is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will become effective once published on this page. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms & Conditions.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of Pakistan.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Hamdan Store

Website: https://hamdan-store.com/

Email: admin@hamdanstore.com

Phone: (458)-29373929

We are committed to providing a secure, reliable, and convenient online shopping experience for all our customers.